Privacy Policy
Who we are
Padilla Fire & Water Restoration (“we,” “us,” “our”). Website: https://padillarestoration.com
How to contact us
Email: info@pfwr.com
Phone: (302) 276-6678
Mailing: Wilmington, DE
Information we collect
- Contact forms: name, email, phone, message, and any files you upload.
- Call links: if you tap “Call,” your device places a phone call to us.
- Usage data & cookies: standard logs (IP, browser, pages viewed) and cookies for basic site functionality.
- Analytics (if enabled): aggregated, non-identifying statistics about site usage.
How we use information
- Respond to inquiries and provide quotes.
- Schedule service and customer support.
- Improve our website and services.
- Meet legal and insurance requirements.
Sharing
We don’t sell personal data. We may share limited information with:
- Service providers (e.g., website hosting, email delivery, form processing).
- Insurers, adjusters, or subcontractors when needed to perform work you request.
- Authorities if required by law.
Data retention
- Form submissions and emails: kept as long as needed for service, records, or legal/insurance purposes.
- Analytics/usage logs: retained per provider defaults.
Your choices
You can request access, correction, or deletion of your information where applicable. Contact us at info@pfwr.com.
Cookies
You can control cookies in your browser settings. Disabling some cookies may affect basic site features.
Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is 100% secure.
Children
Our site and services are not directed to children under 13.
Updates to this policy
We may update this policy from time to time. Last updated: {enter today’s date}.
Contact
Questions about this policy? Email info@pfwr.com or call (302) 276-6678.